When to use different tools

Matching the tool to the task.

Use chat assistants for writing, explanation, and brainstorming. Use integrated copilots when you work inside Office or Google apps. Use image tools for visuals. Use enterprise deployments when handling company data.

One tool rarely does everything best — choose based on task, security, and workflow.

Which tool when?

Open-ended writing

Before

Integrated copilot in Word

After

Chat assistant (more flexible for exploration)

Editing in Word

Before

Chat assistant (copy-paste)

After

Copilot (works inside the document)

Confidential company docs

Before

Public chat tool

After

Enterprise-approved AI with data agreement

Choose the right tool

Scenario: You need to summarise an internal policy document.

If the document is confidential, use your organisation's approved AI tool — not a personal free account. If it is public information, a chat assistant may be fine.

Knowledge check

When might an integrated copilot be the better choice?

Choose the best answer, then check your understanding.