Module 5 of 6
Module 5: AI for Different Roles
Explore how AI can support administration, customer service, sales, marketing, and job seekers.
AI is not one-size-fits-all. See how different roles can benefit from AI in practical ways.
5 lessons · ~5 min
Start moduleLessons
Complete these in order.
- 1
Administration: document creation and scheduling
How admin teams can use AI for documents and planning.
Beginner · 1 min
- 2
Customer service: drafting replies and summarising issues
Support teams using AI for faster, consistent responses.
Beginner · 1 min
- 3
Sales: researching prospects and outreach
AI for research, personalisation, and sales messaging.
Beginner · 1 min
- 4
Marketing: content ideas and campaign planning
Brainstorming, drafting, and planning with AI.
Beginner · 1 min
- 5
Job seekers: CVs, interviews, and AI-ready skills
Using AI to prepare for applications and interviews.
Beginner · 1 min